AMC:- Services Covered: A computer AMC typically covers services like routine maintenance, hardware repair and replacement, software troubleshooting, system updates, virus/malware removal, and general technical support. Cost: Customers pay an annual fee or charge for the AMC services. The cost can vary depending on the service provider, the number of computers or systems covered, and the level of support required. Regular Maintenance: Service providers may schedule periodic visits to the customer's location to perform routine maintenance tasks, such as cleaning the hardware, updating software, and optimizing system performance. On-Call Support: In addition to regular maintenance, AMC agreements often include on-call support, where the customer can request assistance when issues or problems arise. This can be particularly useful for businesses that rely heavily on their computer systems. Hardware Warranty: Some AMCs may also include hardware warranty coverage, ensuring that the service provider will repair or replace faulty hardware components as part of the contract. Software Updates: The service provider may also be responsible for keeping the software on the covered systems up-to-date, including operating systems, drivers, and applications. Emergency Support: Many AMC agreements include emergency or 24/7 support, so customers can get help when critical issues occur. https://www.tcmservicesmart.com https://g.co/kgs/EWruJK https://www.tcmservicesmart.com