IVR Identify the specific use cases or scenarios where IVR can be beneficial. Some common use cases include: Call routing: Directing callers to the appropriate department or agent. Information retrieval: Providing callers with information like business hours, account balances, or product details. Appointment scheduling: Allowing customers to book appointments or services. Payment processing: Collecting payments or donations over the phone. Surveys and feedback: Gathering customer feedback through automated surveys. #hardware#software#cloud service #ivr https://services.tcmservicemart.com/latest-update/-you-cannot-change-/157 http://www.tcmservicemart.com https://g.co/kgs/EWruJK